RETURN POLICY

Last updated October 11, 2019 

Thank you for your purchase. We hope you are happy with your purchase from Sydney | Michelle. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging, and mail your return to the following address:

Sydney | Michelle

Attn: Returns

260 Silo Dr.  

Rocky Hill, CT 06067  

United States  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) business days from the time your item was received at Sydney | Michelle to process your return or exchange.

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service email address below to arrange an in-store credit or exchange. 

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 

sydney.michelledesigns@gmail.com